Privacy Policy

Effective Date: October 11, 2025
Website: https://helpy.live
Company: New Me Consultancy, Baroda, Gujarat, India

1. Introduction

This Privacy Policy explains how New Me Consultancy (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit or use helpy.live (“Website” or “Platform”).

By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
If you do not agree to this Policy, please do not use our Website or services.

2. Information We Collect

We collect personal and non-personal information in the following ways:

A. Personal Information

When you register, purchase a course, book a coaching session, or communicate with us, we may collect:

Full Name
Email Address
Phone Number
Billing Address (if applicable)
Payment Details (processed through secure third-party gateways)
Any other details voluntarily provided by you via forms, chat, or email.

B. Non-Personal Information

We may automatically collect certain non-identifiable data such as:

Browser type, IP address, and operating system
Device information and usage statistics
Cookies and web analytics data to enhance your experience

This data does not identify you personally and is used solely for improving our Website and services.

3. How We Use Your Information

Your personal data is collected and processed for the following lawful purposes:

To provide and deliver our coaching, therapy, or digital learning services.
To communicate with you regarding purchases, updates, and offers.
To manage your account, subscriptions, and customer support queries.
To process payments securely through authorized payment gateways.
To improve our Website, services, and user experience.
To comply with legal obligations and prevent fraudulent transactions.

We do not sell, rent, or trade your personal data to any third parties for commercial gain.

4. Cookies

Our Website uses cookies to improve functionality and user experience.
Cookies are small files stored on your device to recognize your browser and preferences.

You may choose to disable cookies in your browser settings; however, doing so may limit certain functionalities on helpy.live.

5. Data Sharing and Disclosure

We may share your information with trusted third parties only under the following circumstances:

Payment Gateways: To process your transactions securely.
Service Providers: For hosting, analytics, or customer support purposes.
Legal Authorities: If required by law, court order, or government regulation.

All such partners are bound by confidentiality and data protection agreements to safeguard your information.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Providing access to purchased programs or services.
Complying with legal, accounting, or reporting obligations.

After the retention period, data is securely deleted or anonymized.

7. Data Security

We implement strict security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request deletion of your data, subject to legal and transactional obligations.
Withdraw consent for marketing communications at any time.

Requests can be sent via email to bhoomika@helpy.live, and we will respond within a reasonable time.

9. Links to Third-Party Websites

Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of such external sites.
We encourage you to review their privacy policies before sharing any personal information.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18.
If we become aware that we have inadvertently collected such data, we will promptly delete it from our records.

11. Changes to This Policy

New Me Consultancy reserves the right to modify or update this Privacy Policy at any time.
All updates will be posted on this page with a revised “Effective Date.”
Continued use of our Website after such changes constitutes your acceptance of the updated Policy.

12. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

New Me Consultancy
Baroda, Gujarat, India
📧 bhoomika@helpy.live
📞 +91 6354009010